covid-19 response

We at Hauser's are dedicated to your health now and always.

Our pharmacies are stepping up like never before as we remain one of the most important healthcare hubs open to you and we are working hard to make sure that every patient has access to their medication when they need it. 

The well-being of our staff and our customers is of utmost importance to us. Let's work together to minimize transmission and reduce the spread of COVID-19.  

Here's how we can work together:  

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• Our staff are limiting the number of customers in our stores, regularly washing their hands and sanitizing surfaces, and wearing masks 

• When visiting our stores, please follow the direction of our staff, use hand sanitizer, practice physical distancing and wear a mask if possible

• If you are not feeling well or have a fever, please do not enter the store and instead use our:

  • Free Delivery Service

  • or Curbside Pickup

• Order refills using our Online Refills button​

• Download Our APP, available on the App Store and Google Play

  • Here you can order refills, new prescriptions, and see your medication history​

• Ask us questions and chat with our professionals over the phone, or through the chat button on our website

• We encourage cashless payments. Please provide your credit card number over the phone. If you must pay by cheque or cash, please ensure it is in a bag or envelope

• Stay Informed through Haldimand-Norfolk Health Unit, Hamilton Public Health & Niagara Region Public Health

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CURBSIDE PICKUP

HOW TO USE THIS NEW SERVICE:

• Call in or use our online refills link – be sure to indicate you would like curb side delivery. *please allow for at least one hour

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• When you arrive, call us to let us know 

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• A staff member will safely bring your order in accordance with our sanitary procedures

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• We can currently only accept credit cards over the phone or cash payments in person

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covid-19 tests

• Hauser's Pharmacy & Home Healthcare Hamilton is now providing asymptomatic COVID-19 testing for eligible individuals.

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• Please visit the Ontario Government website to learn more about COVID-19 testing in pharmacies. ​

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• If you have questions for our pharmacists and/or would like to book an appointment for asymptomatic COVID-19 testing, please call us at 905-381-4420.​

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• Once you have confirmed you are eligible for a test, a staff member will give you an appointment date and time.